Sectors

The given word gets lost the same way everywhere.
What changes is the bill.

In an accountancy firm a lost commitment costs a fine. On a building site it costs a crane standing idle. In a food plant it can cost an entire batch. These are the six places where pibiCo has spent years watching the same hole open up.

  • MIG welding torch mid-bead with sparks flying.
    01 · Metalworking

    Qualifications that expire without warning

    The commitment that gets lost: renewing a welder's qualification, getting the overhead crane inspected, confirming a steel plate order before the price is revised.

    What it costs A failed audit, a machine stopped by an expired certificate, or an order that goes up 8% because it was confirmed three days late.

  • Building site at dawn with a tower crane and a lit site cabin in the rain.
    02 · Construction & site assembly

    What gets agreed on the site walk

    The commitment that gets lost: the as-builts that were due on Friday, the handover certificate nobody signs, the supply the other one was going to order.

    What it costs Days of late-delivery penalties, interim payment certificates that cannot be issued, and a gang waiting for material at seven in the morning.

  • Interior of a small food-processing plant with stainless steel tanks and a wet floor.
    03 · Food & agri

    Traceability that depends on somebody remembering

    The commitment that gets lost: the lab test that had to be run again, the cleaning record left open, the claim against a supplier over an out-of-spec batch.

    What it costs Non-conformities in a customer audit, batches put on hold and, in the worst case, a recall that could have been avoided.

  • Open industrial electrical cabinet with a control board and wired terminal strips.
    04 · Maintenance & energy

    Report recommendations nobody carries out

    The commitment that gets lost: the corrective action that comes out of a vibration report or an oil analysis, the critical spare that was going to be ordered before the shutdown.

    What it costs An unplanned shutdown, which in power generation or continuous process is measured in tens of thousands of euros a day.

  • Small industrial office with filing cabinets, a wall calendar with days marked in red and a certificate pinned to the noticeboard.
    05 · Engineering & professional services

    Administrative deadlines that never forgive

    The commitment that gets lost: the grant reporting, the appeal with ten working days to run, the bid for a tender, the deliverable for a milestone.

    What it costs Grants that lapse in full, tenders that are never even submitted and fees invoiced months late.

  • Industrial port of Gijón at dawn with container cranes in silhouette and a tug crossing.
    06 · Logistics & ports

    Windows that close on their own

    The commitment that gets lost: the paperwork for a port call, the booking of an abnormal load, the notice to the shipping agent, the confirmation of a berthing window.

    What it costs Delays, demurrage and lorries waiting at the gate with the meter running.

The cost of forgetting

Nobody knows what this costs them, because it never shows up in any account.

A lost commitment does not produce an accounting entry. It produces a discount you end up granting, an hour of overtime, a customer who next time asks for two quotes instead of one. It is money that leaves without a trace.

Move the four parameters to your own numbers. The formula is in plain sight below, with no tricks and no magic multipliers: it is a multiplication of four factors you can argue with one by one.

And if the figure that comes out looks exaggerated to you, lower the loss percentage until it looks conservative. It is still money.

What you lose in a year, roughly —
Commitments a year
—
Of those, this many fall through
—
If you recover two out of three
—

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Where this kind of calculator cheats

In that you put the four numbers in yourself and the result always comes out enormous. Which is why it is worth saying what this calculator does not prove: it does not prove that VigilIA recovers two out of three, because that depends on your company and we do not yet have a long enough series to claim it. What it does do is put a magnitude in front of you that almost nobody has ever worked out, and the purpose of the pilot is precisely to measure it with your data instead of with a slider.

Your sector not here?

It makes no difference. If somebody in your company says «I'll send it to you on Thursday», the problem is the same and so is the answer. Tell us where it slips away in your case.

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